About Us
There’s no denying the bond that is created between a client and their caregiver through the course of their home care journey. At Royalcaregiver, we believe in fostering a trusting, compassionate, and reliable relationship that connects our clients, their families, our caregivers, and our staff under one common goal.
Inspired by the needs of his own aging grandfather, CEO Britnee Brown sought to build a company that provided a higher level of care to the seniors in the greater Dayton area. Since its inception in 2022, Royalcaregiver has evolved to meet the needs of our clients by providing exceptional care and service. During that time, our staff has developed to embody Royalcaregiver changing culture. Barbara Brown is our People Engagement Manager, provides an initial introduction to Royalcaregiver for both clients and caregivers. She performs new client assessments and completes orientation with each new hire. Our Scheduling Coordinator, carefully matches clients with their caregivers and provides ongoing support to ensure services are running smoothly. Our collective mission is to improve each client’s quality of life through our well-trained family of caregivers and staff.
We begin learning about you and your loved one from our first conversation. Although we start with the basics, such as the type of services needed, we will slowly explore further to discover the nuances that make your loved one unique. Perhaps it is the way they take their coffee, the special bond they share with their spouse of many decades, or their love of classical music. Whatever small touches will make their quality of life at home exceptional – these are the details we want to know!
Once we have gathered the information we need, we will match your loved one to a caregiver who can provide for their needs as well as connect with them on a personal level. During a client’s time with Royalcaregiver, we will continue to maintain care by performing regular check-ins and updating their care plan as their needs change.
Our employees are a pivotal piece of our process. In addition to completing extensive background checks, a drug screen, and work history verifications, we spend time getting to know each individual. As we learn more about their unique personality, skill level, and learning style, we are better able to provide them with a desirable work experience and, in turn, their clients with the best service. Investing in our employees ensures a longer tenure with Lavender and more consistent care for our clients.
What we do is not complex or complicated. At its core, our home care services are all about the genuine connection between people as they move through the process of aging. This journey can be exceedingly difficult at times, making it even more crucial to utilize a company that understands and will provide support throughout the aging process.
If you would like to learn more about Royalcaregiver, give us a call or Schedule a conference call with one of our staff.
